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Water damage repair in Kilmarnock

Dropped it in water? Do not switch it on and do not charge it — bring it straight in. The sooner we open it, the better the odds.

If your phone has just been in water, do not charge it and do not switch it on. Power plus moisture is what actually kills a board — the water itself is only half the problem. Get it to us as soon as you can.

Water damage is a race. The moment liquid gets inside, corrosion starts eating into the board and its components, and every day that passes makes the job harder and the odds worse. A phone brought in the same day has a far better chance than the same phone brought in a week later after sitting in a bag of rice.

What we actually do

Rice does nothing. What a water-damaged phone needs is to be fully stripped down, the board removed and cleaned properly to lift the corrosion off, then inspected component by component to find what the liquid has damaged.

  • Full strip-down — the phone comes completely apart, battery disconnected first.
  • Board-level clean to remove corrosion and residue from the circuitry.
  • Component inspection under magnification to find what has actually been damaged.
  • Repair or replacement of the affected parts where it is worth doing.
  • Full testing before it goes back to you, and an honest answer if it cannot be saved.

What it costs

We cannot put a single price on water damage, because no two are the same. One phone needs a clean and it is back to normal; another has a shorted component that needs replaced at board level. What we will do is look at it, tell you honestly what it needs and what that will cost, and let you decide before we do anything.

What to do right now

  • Do not turn it on, and if it is already on, turn it off.
  • Do not plug it in to charge. This is the one that does the real damage.
  • Do not put it in rice. It does not draw moisture out of a sealed phone, and it costs you the time that actually matters.
  • Do not apply heat — no radiators, no airing cupboards, nothing hot. Heat pushes moisture further in, speeds up the corrosion, and is a risk on a battery that has been in water.
  • Get it to us. Same day if you possibly can.

Common questions

Does rice work?

No. Rice cannot pull moisture out of a sealed phone, and the days spent waiting on it are exactly the days corrosion is doing its damage. It is the single most common reason a phone that could have been saved arrives too late.

My phone still works after getting wet. Do I need to do anything?

It is worth getting looked at. A phone that seems fine can be quietly corroding inside, and it is common for one to work for a couple of weeks and then fail. Getting it cleaned while it is still working is far cheaper than repairing it once it has stopped.

How much does water damage repair cost?

It depends entirely on what the liquid has damaged, which we cannot know until it is open. We look at it, tell you what it needs and what that costs, and you decide from there. No work happens without you agreeing the price first.

Can you get my photos back?

We do not offer a data recovery service. What we can sometimes do is get the phone working again long enough for you to back it up yourself, which is often what people actually need. We will be straight with you about the chances.

What if it cannot be fixed?

Then we will tell you. Some water-damaged phones are genuinely beyond saving, and we would rather say so than take your money chasing it.

Bring it in and we'll get it sorted

Pop into the shop on Titchfield Street, or give us a ring and we'll tell you what it needs.

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